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Frequently Asked Questions

The largest image you can get with the LUCY mini is 12 x 18
inches.

 The image with the LUCY flex is larger—up to 19 x 27 inches.

The LUCY pro has the largest image—up to 20 x 37 inches.

These sizes are suitable for most art projects, but the LUCY is
not intended for super large wall-sized murals.

For shipping within the United States, you'll normally receive your order within 3 to 10 business days. Priority and express shipping options are also available.

The LUCY mini is a presale item and is scheduled to ship July
2022.

All orders are shipped from our manufacturing and fulfillment
warehouse in Stockton, California. More information is available here: 
https://drawlucy.com/pages/shipping

The LUCY has a 30-day money-back guarantee.

The 30-day return period starts when you receive your LUCY, and
we are here to help with instruction videos and customer support.

See the full details here: https://drawlucy.com/pages/refund-policy

You just need a normal well-lit space like you would for any other art project. The LUCY works inside or outside—wherever there is light.   

Yes, you can use the LUCY if you wear glasses. However it may not work well if you wear bifocals, trifocals, or progressive lenses. Basically, a LUCY enables you to see two things at the same time laid over each other. So you see your paper and the subject at the same time. If you have difficulty seeing near and far objects without trifocals, then when the two images are transposed over each other you will only be able to see either one or the other clearly.

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Get in touch.

LUCIDArt Manufacturing and Fulfillment Center

119 Val Dervin Parkway 
Suite 5 
Stockton, CA 95206
USA

Email Us
contact@DrawLUCY.com

Call Us
1-888-958-2432

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